Support Center
We're here to help you on your journey to quit smoking. Find answers, get help, or reach out to our team.
Frequently Asked Questions
How do I track my progress?
Simply open the app and your smoke-free time will be displayed on the home screen. You can view detailed statistics including money saved, cigarettes not smoked, and health improvements in the Progress section.
Can I reset my quit date?
Yes, you can reset your quit date in Settings. We understand that quitting is a journey, and sometimes it takes multiple attempts. Don't be discouraged - keep trying!
Is my data private and secure?
Absolutely. We take your privacy seriously. Your data is encrypted and stored securely. We never sell your personal information. Read our Privacy Policy for more details.
How do I delete my account?
You can delete your account from Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be permanently deleted.
Does the app work offline?
Yes! Most features work offline. Your progress continues to track even without an internet connection. Community features require an internet connection to sync.
What platforms is Smokr available on?
Currently, Smokr is available on iOS via the App Store. We're working hard on bringing the app to Android and web platforms. Stay tuned!
Additional Resources
Still need help?
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.